#teamME’s 3 tips on Culture and Clients

Zheijang University is one of China’s oldest, most selective and prestigious institutions of higher education located in the city of Hangzhou, the capital of the Zheijang Region in Eastern China—and their students came to learn from #teamME. Zheijang University is one of China’s oldest, most selective and prestigious institutions of higher education located in the city of Hangzhou, the capital of the Zheijang Region in Eastern China—and their students came to learn from #teamME.

The students wanted an inside look at a full-service advertising and PR agency to discuss organizational culture, client management and what drives effective communication in the world of business.

Here were the top three takeaways from our conversation:

  1. Client relationship building: Listen. Then provide strategic and timely communication recommendations, maintain a positive attitude, be open and view your client as a person not just a client to exceed expectations and build trust.
  2. Client management: Some client goals will be challenging. Managing expectations by setting a clear scope, schedule and budget in the beginning will lead to successful solutions in the future.
  3. Organizational culture: Every company has a different culture. From creating divisions for accomplishing specific goals to all-inclusive atmospheres where everyone has a hand in each project. Work to understand your culture and be willing to serve as a team player.

Though #teamME is always convening fascinating conversations, the students of Zheijang University put a face on our international brethren. The students, studying various career paths from teaching Chinese as a foreign language to broadcast news and TV production, may not all be entering the world of advertising and public relations, but they seemed eager to hear our stories and takeaways, so they can test them in their fields someday. It was a great reminder that no matter where we are born, we all aspire to learn from each other to become our best selves. MurphyEpson was delighted to share our best practices, but more importantly to learn from such a fresh, engaged and brilliant group of students.

#teamME is sending a huge thank you to Pat McAloon for organizing the trip and to the students of Zheijang University for taking a leap out of their comfort zone.

For more information on Global LT visit, global-lt.com or connect with them on social media.

Facebook: @GlobalLT

Twitter: @GlobalLTUSA

Welcome our storytelling summer intern, Joey!

Welcome to #teamME (again!). Tell us a little about yourself.

I’m a senior Journalism and Economics student at Miami University, born and raised in Columbus. I’m interested in storytelling and I can’t wait to get started this summer doing some exciting work in PR!

 

OK, now it’s time for some rapid fire.

 

If you could have a cup of coffee with anyone, who would it be?

Jordan Peele. Key can come too.

 

What’s your spirit animal?

The fox. I really dig that sly and mysterious vibe

 

What was your first email address? (Don’t be shy.)

jsquad31@yahoo.com. I still use it for spam.

 

What was your first job?

Summer camp counselor.

 

What’s the next country you want to travel to?

Hungary. Budapest was the only major city that I wanted to visit but couldn’t when I was studying abroad.

 

If you were a Crayola crayon, what would your name be?

Zesty Orange. Zesty anything, really.

 

Where do you go to college?

Miami University.

 

Phew. What a doozy. Catch your breath and tell us what you do at MurphyEpson.

As an intern, I’m trying to gain experience in all facets of the advertising and public relations industry. Some of my responsibilities include helping set up for public events, sitting in on meetings, in-person communication and writing drafts for client’s projects. Basically, I insert myself wherever I can help #teamME.

 

What do you do outside of work?

Go out with friends, play board games, read and work on extracurricular projects.

 

MurphyEpson has cultivated quite the culture of philanthropy. What’s your favorite way to give back to the community?

I love to participate by volunteering in community events such as 5Ks or city parades put on by the Recreation Department in my home town of Bexley.

 

You’ve got one day in Columbus. What do you do?

Spend the day at the Short North and then see either the Clippers or the Jackets game in the evening, depending on the season.

 

Give us a note you’d like to end on.

Go RedHawks!

Join #teamME in welcoming back last summer’s intern, Tim as an account coordinator!

Welcome to #teamME (again!). Tell us a little about yourself.

What’s up everybody – I’m back! As you may already know, I was so fortunate to have spent last summer interning here at MurphyEpson as a professional sponge and taking in as much as I could. Then when August came around, I took my talents back down to southeastern Ohio for my senior year at Wittenberg University. On campus, you could find me busy involved in many organizations or on the ballfield as a first basemen and two-year captain of our varsity baseball squad. In May, I received my Bachelor of Arts in Communication with a Business Leadership track.  During my job search, I couldn’t help but think about all that I had learned here, so I contacted Marie and guess what, MURPHYEPSON… I’M COMING HOME! (Shout out LeBron’s announcement). These days I’m filling my time exploring unknown parts of the city I grew up in with old friends and new. Most of my enjoyment in life comes through writing, sports, social media trends, coaching and teaching, family, friends, food, fashion and really, really good coffee.

 

OK, now it’s time for some rapid fire.

 

If you could pick up a new skill in an instant what would it be?

My skill would be to know every lyric to every song ever created. I’ve thought a lot about this while in the car with others or whenever I’m out with friends. Nothing is more embarrassing than when a really popular song comes on and everyone knows the words, but you’re stuck there mouthing the wrong lyrics.

 

What’s the strangest talent you have?

This is a blessing and a curse, but I am an exceptional whistler. Name a song and I’m pretty spot on with my rendition. I practice a lot and my family members and friends who have lived with me can get a little annoyed which gets me in trouble. At the end of the day, it’s a nice trick to pull out of the bag.

 

Who’s someone you really admire?

Recently, I really admire Kevin Love of the Cleveland Cavaliers. Not only because of his ability to stretch the floor, snag clutch boards, knock down big threes but because of his courage to speak up and create awareness for mental health. I think it takes a strong individual to embrace and add avenues to further the conversation.

 

What’s something you want to do in the next year that you’ve never done before?

I feel like this is pretty typical for recent college grads but I want and expect to travel outside of the country. After talking with a few of #teamME’s world travelers, I’ve decided that I want to go to Europe and do a major cities tour and then when I’m a little older, hit the best tropical beaches.

 

At which store would you like to max-out your credit card?

I’m a huge shoe guy. Right now I own close to sixty pairs of all different types of styles. My answer would be Journey’s because you can purchase just about any kind of shoe in their B&M stores as well as online.

 

Choose a movie title for the story of your life.

Emperor’s New Groove because I’m entering a new stage in my life right now and to be honest, it’s feeling pretty groovy!

 

What are you reading right now?

“Make Your Bed” by Retired U.S. Naval Admiral, William H. McRaven. The book is based on the graduation speech McRaven gave at the University of Texas that has over 10 million views on YouTube.

 

What is the nerdiest thing you do in your spare time?

Most people that play sports videogames like to play against each other for fun. Not me. I set up franchises of my own, act as the general manager, and play against the computer. Things get pretty serious.

 

Phew. What a doozy. Catch your breath and tell us what you do at MurphyEpson.

Here at ME, I’m working as an account coordinator where I’ll be collaborating with our account managers and art directors on various projects and community managing our agency’s social media platforms, amongst other things. I’m happy to be back and excited to get to work!

 

MurphyEpson has cultivated quite the culture of philanthropy. What’s a charity you wish more people knew about?

One of the freshman baseball players on my team at Wittenberg this past year, Jack Hollinshead, created a non-profit organization called, My Inner Warrior. The mission of the charity is to provide physical fitness opportunities and sports equipment for children living in low-socioeconomic areas around the state of Ohio. Jack has multiple team sponsors (Wittenberg University, Baldwin Wallace University, and various high schools) which work to obtain donations. All donations go to events and equipment which the youth can use for as long as they are participants in the organization.

 

What’s the coolest thing you’re working on right now?

Besides this blog post, the coolest thing I’m working on right now are social media posts for our agency and for a client.

 

What’s the best advice you’ve ever heard?

My parents have always told me to be work as hard as I can to always be a good person because good things happen to good people. It’s pretty simple but simple and deep beats abstract and shallow.

 

Awesome. To learn more about Tim, connect with him on LinkedIn and check out his last blog post!

#teamME gained some additional wittiness around the office. Meet our summer intern, Mitch!

Welcome to #teamME! Tell us a little about yourself.

Hi! I’m going into my senior year at the University of Cincinnati where I have dual majors in Political Science and Economics. I plan to go on to graduate school to study public policy, and eventually I want to work to create change for causes I care about. I love music (besides listening, I play the drums), and I love to laugh and tend to see humor in almost anything. Some of my favorite times are watching stand-up specials with my girlfriend or waiting until way too late at night to start an eight-hour game of Risk with my friends.

 

OK, now it’s time for some rapid fire.

 

If you could have a cup of coffee with anyone, who would it be? Why is it rapid fire? This is the toughest question … Kofi Annan? The Dalai Lama? Pope Francis? I feel the need to pick someone with profound ideas and experiences. Okay, Kofi Annan – final answer. I would hope to learn something from his commitment to peace and his distinguished career in diplomacy and international governance.

 

What’s your spirit animal? I love every animal.  With that said, I think I’m pretty similar to a giraffe in that I’m sort of lanky and awkward and I exclusively eat leaves (just kidding, but I am a vegetarian).

 

What was your first email address? (Don’t be shy.) mji1108@yahoo.com – not too bad, right?  The only reason I changed it was the thousands of spam messages per day.

 

What was your first job? My first real job was here at MurphyEpson, where I went around to events in Columbus wearing a shirt that said, “Pick Up Poop.” And yet here I am at ME again…

 

What’s the next country you want to travel to? I would love to visit a Spanish-speaking country (maybe Costa Rica?). I have five years of Spanish language coursework under my belt, but I’ve never used it in the real world.

 

If you were a Crayola crayon, what would your name be? Robin’s Egg Blue?  That’s pretty close to my favorite color and I like that it’s oddly specific.

 

Where did you go to college? I go to the University of Cincinnati. Last year my younger brother chose to go to Ohio State, so now I’m the only one in my family to go to college somewhere else. But who knows? There’s always grad school.

 

Phew. What a doozy. Catch your breath and tell us what you do at MurphyEpson.

I complete duties as assigned. I hope to get a feel for a little bit of everything that goes on at ME, with a focus on learning about reconciling the competing interests of various groups.  That’s what good policymaking is all about, and it’s what I hope to do in my career.

 

What do you do outside of work?

At school, I volunteer at a dog shelter and a tutoring program, and I’m the vice president of membership for my service fraternity. Now that I’m home, I spend a good chunk of my free time eating and exercising. To relax, I love to be creative – either playing music, making things, or working on random projects. I also prioritize time with my family and friends.

 

MurphyEpson has cultivated quite the culture of philanthropy. What’s your favorite way to give back to the community?

So far, my favorite volunteer work has to be the time I spend at the animal shelter. The staff members are selfless, and they work hard every week for free. The dogs I meet have nothing but love to give, and I think we could all do well to learn from them in that regard.

 

You’ve got one day in Columbus. What do you do?

Spend the morning at the zoo, being careful not to miss the red panda or the penguins, or any newborn baby animals that might be around. Lunch in Historic Dublin (I can’t leave out the hometown). Next, a tour of thrift stores and record shops downtown to see if there are any good finds. Dinner, coffee, and ice cream in the Short North. If there’s time, live music or stand-up in the evening. If someone good is playing Nationwide or one of the major theaters, fantastic. If it’s a local band in a diner nearby, that’s great too.

 

Give us a note you’d like to end on.

“Everybody can be great, because anybody can serve.”

-Martin Luther King, Jr.

 

Awesome! To learn more about Mitch, connect with him on LinkedIn!